FloatGroup Privacy Policy

Web Beacons

We may use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically watch the number of people who open our emails.

At User Registration or When Buying Products or Services

Based on our current practices when you provide information to us (including our practices over the last 12 months), we collect some or all of the following categories of information about you when you register as a user or when buying our products or services: First Name,  Last Name, Gender, Date of Birth, Work Phone Extension, Work Email, Personal Phone Number, Personal Email, Language, Ethnicity, Address 1, Address 2, City, State, ZIP Code, Driver's License Number, Social Security Number, Passport Details, Emergency Contact First & Last Name, Emergency Contact Phone Number, Emergency Contact Relationship, Hired Date, Personal Photo, and other information listed or that you willingly provide to us.

During Utilization of the Products or Services

Based on our current practices (including our practices over the last 12 months), we collect information from you and third-parties during utilization of the products or services. These third-parties include but are not limited to healthcare providers, legal representatives, insurance companies, government agencies, & business partners. Some or all of the following categories of information collected during utilization include: information related to your treatment history, diagnoses, prescriptions, ongoing medical conditions, physician or healthcare provider notes, data received from healthcare institutions or professionals involved in your care, policy numbers, coverage details, any other payment or reimbursement-related information, information about ongoing or past legal matters, including case details, legal contracts, agreements, court filings, testimonies, depositions, data from attorneys, law firms, government bodies, or any entity representing or advising you in legal matters.

Collecting Information About Your Physical Location

When you use our services, we may collect and process information about your actual physical location. We use several technologies such as GPS and IP tracking to determine your location. These technologies may also give us information about nearby cell towers, Wi-Fi access points, and other devices.

Google API

By using our website, you are subject to the Google Privacy Policy and Terms of Service.
When collecting and processing user data, including PD from Google APIs, we will follow Google API Services User Data Policy. We also require that our employees, contractors, and agents comply with the Google API Services User Data Policy.

User Experience Analytics

We may use user experience analytics tools to better understand how visitors interact with our website. These tools help us analyze user behavior—such as time spent on pages, interactions with site elements, and navigation patterns—so we can continuously improve the functionality and usability of our services. To collect this information, these tools may use cookies and similar tracking technologies. The types of data collected can include:

Anonymized IP addresses

Device type, screen size, and unique device identifiers

Browser type and version

Geographic location (limited to country)

Preferred language settings

This data is stored in pseudonymized user profiles and is not used to identify individual users. We do not combine this information with any other personal data that could be used to directly identify you. If you prefer not to be tracked, you can opt out of this data collection by enabling “Do Not Track” settings in your browser or by using any opt-out mechanisms provided by your browser or device.

Commenting System and User Activity Tracking

Our website may use a third-party commenting system that may track user activity across websites that implement the same service. This tracking may occur unless the “Do Not Track” setting is enabled in your browser. The commenting service may collect and share certain data with third parties. This may include pseudonymized analytics data, browser version, installed add-ons, referring pages, and links clicked when exiting the site. Please note that any content you choose to share publicly through the commenting system may be visible to other users, and can be searched for, viewed, shared, or reposted by others. If you are concerned about tracking or data sharing, you may choose to use a privacy-enhancing browser extension or settings that limit or block the functionality of third-party commenting services.

Chat Software or Contact Forms

Our website contains chat software or contact forms that enable visitors to communicate with us online or offline by email. Sometimes, visitors can communicate with us without buying our products and services. When you use our chat software or contact forms, we may collect some or all the following information: your email address, first name, last name, location, and any other information you willingly choose to give us. You should limit the information you give to us to one that is necessary to answer your questions.

Google Analytics

Our website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic and improve our marketing, advertising, and website. We do not combine the information collected using Google Analytics with PD. You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout

Analytics

Our website uses analytics services from companies other than Google to collect information about the use of our website. Analytics collects information such as how often users visit our website, what pages they visit when they do so, what other websites they use before coming to our website, and their IP addresses. We use the information we get from analytics to improve our services.

Google Ad and Content Network

Third-party vendors, including Google, use cookies, pixels, and other technologies to serve ads based on a user's past visits to our website. These technologies are also used to track your activities on our website and other websites, including the web pages that you visited, the ads or content that you clicked on, any items you may have purchased, and the search terms you used to deliver tailored advertising to you. Users may opt-out of the use of Google’s cookies for interest-based advertising by visiting http://www.aboutads.info/choices/
For European users visit http://www.youronlinechoices.eu

Remarketing

Our website and applications use remarketing advertising services. These remarketing services are provided by companies that show our ads on websites and devices across the Internet. With remarketing you may see ads for our products you have previously looked at. As an example, suppose you visit a website that sells computers, but you do not buy a computer on your first visit to that website. The website’s owner might like to encourage you to revisit their site and buy a computer by showing you their ads on other websites that you visit. We use remarketing for similar purposes. For this to happen remarketing companies will read a cookie in your browser. This can only happen if your browser is set to let it happen. You can opt out of these types of advertising cookies by visiting http://www.networkadvertising.org/choices.

Disclosing Your PD for Lookalike or Similar Audience Marketing

We may disclose your PD with third parties for similar audience marketing purposes. Similar audience marketing is also called lookalike audience marketing. The third parties we disclose your PD with for this type of marketing include Facebook, Google, and Pinterest. Using your PD for similar audience marketing or lookalike audience marketing helps us find new audiences (users and customers) based on similar interests to yours. This helps us improve our marketing services. Your PD is only disclosed with Facebook, Google, and Pinterest for this marketing. By using our website and agreeing to our privacy notice you are giving consent for your PD to be used for the marketing purposes described within this section.

Third Party Service Providers

In addition to those listed above, we partner with trusted third-party service providers to perform services on our behalf, such as cloud hosting, data analytics, payment processing, and customer support. These service providers are contractually obligated to protect your data and are only permitted to use it for purposes specified by us.

Our Legal Basis for Collecting and Processing PD

Our legal basis for collecting and processing your PD when you buy our products or services or fill in any of the contact forms on our website is based on the necessity for the performance of a contract or to take steps to enter into a contract. In some jurisdictions, consent may be the only legal basis to process PD. In those jurisdictions, we will use consent as the legal basis for processing PD. Our legal basis for collecting and processing your PD when you use free versions of our products or services is based on consent.

What Happens If You Don’t Give Us Your PD

If you do not provide us with enough PD, we may not be able to provide you with all our products and services. However, you can access and use some parts of our website without giving us your PD.

Communications and Emails

When we communicate with you about our website, we will use the email address you provided when you registered as a user or customer. We may also send you emails with promotional information about our website or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by contacting us using the information at the top of this privacy notice.

Text Messaging, SMS, Push Notifications, and Telephone Calls

If you provide a mobile telephone number, or landline telephone number to us, you are giving your express consent and authorize us or a third party to contact you by using any of these communication methods. You are not required to give us your consent to contact you through these communication methods. However, withholding your consent may interfere with or prevent us from providing some or all our services to you. You can stop receiving text messages, push notifications, and telephone calls by contacting us or using one of our opt-out methods.

Disclosing Your PD to Service Providers and or Contractors

At times we disclose your PD to service providers and or contractors whom we hire to provide services to us. These service providers and or contractors may include but are not limited to payment processors, web analytics companies, call centers, data management services, help desk providers, accountants, law firms, medical providers, auditors, shopping cart and email service providers, and shipping companies.

Legally Required Releases of Information

We may disclose your PD if such disclosure is (a) required by subpoena, law, or other legal processes; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to protect us from legal action or claims from third parties, including you and or other users; or (d) necessary to protect the legal rights, personal and or real property, or the personal safety of our company, users, employees, and business partners.

Disclosures to Successors

If our business is sold or merges in whole or in part with another business that would become responsible for providing the website to you, we retain the right to transfer your PD to the new business. The new business would retain the right to use your PD according to the terms of this privacy notice as well as to any changes to this privacy notice as instituted by the new business. We also retain the right to transfer your PD if our company files for bankruptcy and some or all of our assets are sold to another individual or company.

Support Tickets

You can also communicate with us by using our support tickets. If you choose to use our support tickets you should provide us only enough information to assist you.

Verifiable Parental Consent

Before collecting personal data from a child under the age of consent, COPPA and other global privacy laws require that we first get a parent or legal guardian’s consent in an email or other approved method sent to them. We will describe what information we would like to collect, how we propose to use it, and how the parent or legal guardian can offer and cancel consent. If we do not get consent from the parent or legal guardian within a reasonable time frame, we will remove the child and parent information collected with the request.

Teacher and School Administrator Consent in Replace of a Parent

In most jurisdictions, for school-based activities, school administrators and teachers are allowed under children’s privacy laws to act for the parents or legal guardians to give consent when collecting personal data from children. Teachers and school administrators should always tell parents when collecting personal data from children on their behalf.

A Medical Professional Consent in Replace of a Parent

A medical professional can collect personal data about a child without parental consent in situations where the child is considered "medically emancipated" by state or other laws, meaning they can consent to certain medical treatments themselves, usually related to reproductive health, sexually transmitted infections, or mental health care, depending on the specific laws or regulations; or in emergencies where immediate medical intervention is necessary to protect the child's health and parental consent cannot be obtained in time.

Personal Data We Collect From Children & How We Use It

The information collected on children is the same as a general user unless prohibited by law. These practices are detailed in “Information We Collect and How We Collect It”.

Disclosing Children’s Personal Data

We will not disclose a child’s personal data with other individuals or companies except in limited situations, including:

when other companies perform services for us, like customer support, email services, delivery services, data management services, help desk providers, law firms, certified medical professionals, payment processors, accountants, and shopping cart providers; however, these companies are prohibited from using a child’s personal data for purposes other than those requested by us or required by law;

disclosing a child’s personal data if required or permitted by law, for example, in response to a subpoena, law enforcement, court order, or a public agency’s request;

to protect the safety of a child;

to safeguard the security of our website and the companies that provide services for us;

and to enable the child to participate in our website activities.

Retention of Children’s Data

We will not retain children’s personal data longer than needed to fulfill the purposes for which it was collected. We will also delete their personal data upon a valid request.

Parental Rights

As a parent or legal guardian, you have the following rights regarding your child’s use of our website and the personal data we hold about them, these rights include:

to review the personal data we collected from your child;

to revoke the consent to use or further collect your child’s personal data;

to request that your child’s personal data be changed or deleted;

to allow the collection and use of your child’s personal data, but not allow disclosure to third parties unless it is part of our service or legally required;

to send you a new notice and get your consent if we make changes to the collection, use, or disclosure practices to which you previously agreed.